CHECK IN
- Key - When your property is ready for check-in, you will receive a check-in text message with a code to the check-in station. You check in to your accommodation by picking up the arrival envelope at the check-in station.
- Code lock - When your property is ready for check-in, you'll receive a text message with a check-in link. Click on the link and receive a new text message with the property code. After that, you can go directly to your accommodation.
The text message will be sent no later than kl. 16.00. If you have not received the arrival text message after kl. 16.00, please contact us at +46(0)280–96200.
CHECK OUT
- Key - Leave the keys in the key box on the outside of the check-in station, the same location where you picked up your keys.
- Code lock - On the day of departure you will receive a text message with a check-out link. Click on the link to check out.
Check-out times:
Kl. 10.00 if you purchased departure cleaning/cleaning included
Kl. 11.00 if you clean yourself
DISABILITY-FRIENDLY ACCOMMODATION
Kläppen Ski Resort has a number of accommodations that are more friendly for those with disabilities. Below we have compiled the accommodations that simplify the stay for you with a disability that limits your mobility.
Hotell Kurbits (Lägenhet 102, 113, 202, 213)
Sjungarbacken (Lägenhet 1001–1010)
Mitt i Pisten (552 A and 552 B)
For more information, contact booking at +46(0)280-962 00 or info@klappen.se
ADDITIONS TO YOUR ACCOMMODATION
Crib, high chair, and sheets can be booked via your page on www.klappen.se. Once booked, they will be delivered to your accommodation on the day of arrival, no later than kl. 17:00. Book your add-ons no later than the day before your arrival. Most accommodations include 1 crib and 1 high chair. Take a look at your property description if it is already included in your particular accommodation.
DEPARTURE CLEANING
- Departure cleaning must be booked no later than 7 days before arrival.
Departure cleaning fees depend on the size of the accommodation. For price information and booking, log in to your page at www.klappen.se, or contact us at +46(0)280-96200 / info@klappen.se. If departure cleaning is purchased, check-out time is kl. 10.00.
TIPS OF WHAT TO BRING
There are cleaning materials at the property, but some things are not included and may be good to bring. For example, small garbage bags for residual waste (compost bags are in place), dishwasher tablets (1 starter tablet included), hand dishwashing detergent, dish brush, Wettex, toilet paper, and paper towels. This does not apply to Hotel Kurbits, where everything is included.
GARBAGE AND RECYCLING
Help us protect the environment by sorting the waste and recycling. There are specific containers for food waste, paper, plastic, metal, etc. at our garbage stations. Compost bags are available to pick up on site, but small garbage bags for residual waste are not included in the accommodation (please bring).
See map of garbage stations here
WIFI
Check your booking confirmation for information regarding WiFi in your accommodation. We have free hotspots around the ski resort. Read more about these zones here
Storage
There are lockers at Kläppentorget if you would like to store equipment or luggage at the facility. We offer both ski storage lockers, adapted for two or five equipments, for rent as well as a free luggage storage room. To rent and for price information, visit our ski shop rental at Kläppentorget. You can also get price information via info@klappen.se or call +46(0)280-96200.
Lost and Found
We keep lost and found items for two weeks. Valuables are handed in to the Police after one month. If you are missing something, please contact us at +46(0)280-96200 or info@klappen.se
RENTAL SKI EQUIPMENT
- Rental equipment must be returned no later than kl. 18.30 on the last rental day.
- Rental equipment can be extended on site in the rental shop at Kläppentorget no later than kl. 18.30 on the last rental day.
- Pre-booking of rental equipment can be made no later than 3 days before arrival.
- The ski workshop is located at the rental shop at Kläppentorget. The workshop offers service for both alpine, snowboarding, and cross-country equipment. Read more here
- Delivery Avoid queues on the day of arrival and have your rental equipment delivered directly to your accommodation. Read more here
PRE-BOOKED PASSES AND EQUIPMENT
- Pre-booked SkiPasses – Pick up pre-booked SkiPasses in one of our ski pass machines located on the outside of the Kläppentorget and at the entrance to Hotel Kurbits at Tranantorget. Read more here
- Pre-booked ski rental - If you ordered delivery of your pre-booked rental ski equipment, they will be delivered to the cabin or to the ski storage by check in. Otherwise, you pick up the ski rental equipment at Kläppentorget. Read more about delivery here
SKI SCHOOL MEETING POINT
- Group lessons - Children age 3-8 meet at the Children's area, 9 years and older meet at Tranantorget.
- Private lessons – meet at Tranantorget
- Cross-country skiing lessons – meet at the Cross-Country Centre, across the street from Kläppentorget.
GROCERY STORE
A new grocery store, ICA Kläppen, will open during the season. The preliminary opening date is during the month of February 2023. Read more here
ELECTRIC CAR CHARGING
You are not allowed to charge an electric car or hybrid car from a regular electrical outlet inside or outside the cottage / apartment. This poses a danger of fire. Violation of the ban will be charged a fee of 3500 SEK and may lead to termination of the rental agreement. Kläppen has the right to disconnect your charging cable if it is used for charging electric vehicles at a location other than the designated charging location.
Read more
MEDICAL CENTER
The medical center is marked with a red cross on the ski map. Read more
DEPARTURE
In the link below you will find all the information you need before your departure. Read more here